Privacy policy

Last Updated: June 4, 2026

Joreas respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

Information We Collect

We may collect the following information:

  • Contact details (name, email, shipping and billing address, phone number)
  • Payment information (processed securely through our payment providers)
  • Order and transaction history
  • Device and browsing information (IP address, browser type, pages visited)
  • Communications with us (e.g. customer support inquiries)

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support and respond to your inquiries
  • Send order updates and important account notifications
  • Improve our products, services, and website experience
  • Send marketing communications (you can opt out at any time)
  • Prevent fraud and protect the security of our services

How We Share Your Information

We only share your information when necessary, such as with:

  • Shopify and trusted service providers (payment processing, shipping, customer support)
  • Marketing partners (only with your consent where required)
  • Legal authorities when required by law

We do not sell your personal information.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to opt out of marketing communications. You can exercise these rights by contacting us at the email below.

Security

We take reasonable steps to protect your personal information. However, no online system is completely secure.

Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: studio@joreas.com

Address: 87-105 Chatham Road South, Unit 1307, Beverley Commercial Centre, Tsim Sha Tsui, KL, Hong Kong